🛡️ Privacy Notice

Last updated: 4th September 2025

At The Accidental Life Coach, we’re committed to protecting your privacy and ensuring your personal information is handled with care, transparency, and respect.

1. Who We Are

This website is operated by The Accidental Life Coach, offering life coaching services, resources, and booking functionality. You can contact us at fran@accidentallifecoach.co.ukfor any privacy-related queries.

2. What Information We Collect

We may collect and process the following types of personal data:

• Contact details: Name, email address, phone number
• Booking information: Session preferences, availability, goals
• Website usage data: IP address, browser type, pages visited (via cookies and analytics tools)

3. How We Use Your Information

We use your data to:

• Schedule and manage coaching sessions
• Respond to enquiries and provide support
• Improve website functionality and user experience
• Send occasional updates (only if you opt in)

We do not sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data based on:

• Your consent (e.g. when you submit a contact form)
• Our contractual obligation (e.g. to deliver booked services)
• Our legitimate interest (e.g. to improve our services)

5. Cookies

This site uses cookies to enhance your experience. You can manage or disable cookies through your browser settings. For more details, see our [Cookie Policy].

6. How We Keep Your Data Safe

We use secure systems and protocols to protect your data from unauthorized access, loss, or misuse. Only authorized personnel have access to your information.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or deletions
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Changes to This Notice

We may update this notice from time to time. Any changes will be posted here with a revised date.